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Meet the Team

Albiston's core team is highly experienced and combines skills, teamwork, a desire to excel and a strong sense of business ethics.

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Angela Albiston-Thouless

Founder and Managing Director

Angela has over 20 years experience in strategic change management and delivery. A straight talking believer in a ‘people centric’ holistic approach to strategy and change. She strives to make a difference for her clients by working closely with them to understand their particular situations, identify the best solutions and drive the right changes in the right way.

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Mark Garman

Technical Director

Mark has nearly 30 years experience of delivering change, from concept through to close, including: project / programme review and recovery, setting up the PMO, Target Operating Model. Projects can be as diverse as small operational reporting to global enterprise data architecture; from business process re-engineering to office moves and transition to activity based working (ABW).

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Debbie Nicholl

Business Management Consultant

Debbie works with senior management teams to develop and enhance strategic planning to drive operational and people developments across various markets and sectors, specialising in contact and call centre operations, commercial and consumer led environments; establishing processes, streamlining procedures and synergising multi-site teams and remote collaborations through enabling strategic solutions and problem resolution whilst driving positivity and strengthening performance, benefitting customer needs whilst maximising business opportunities.

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Michael Albiston-Thouless

Director of Client Insight 

Michael is a highly motivated, solution focused, methodical professional, able to work at pace with attention to detail.


With a background in psychotherapy, Michael loves understanding and analysing businesses, how they work and what they really need, and helping to make sure their websites deliver their full potential.

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Adeline Garman

Director Of Marketing And Business Development

Commercially-savvy, and customer-focused, Adeline has more than twenty years of experience developing strategies, creating break-through marketing campaigns, launching new products and leading marketing teams to success.   


Adeline's approach is hands-on, straight-talking, collaborative and fun, this enables the delivery of evidence-based actionable results that go beyond the expected.

Meet the Team: Clients
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Contact Us

+44 7816 813261

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Meet the Team: Contact
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